COMPLAINT • TRACK • RESOLVE • ACTION
Your complaint.
Visible action.
File complaints, attach evidence, track responses, escalate delays and keep a clear record of resolution — all in one structured platform.
PLATFORM OVERVIEW
ComplaintLight in numbers
12,486Complaints Registered
9,742Complaints Resolved
78.0%Resolution Rate
3.8 daysAverage First Response
DEMO COMPLAINT REGISTER
Recent complaint activity
| Complaint ID | Category | Subject | Status | Updated |
|---|---|---|---|---|
| CL-2026-10482 | Banking & UPI | Unauthorized UPI transaction | UNDER REVIEW | 04 Sep 2026 |
| CL-2026-10431 | E-commerce | Refund not received | AUTHORITY RESPONSE | 03 Sep 2026 |
| CL-2026-10398 | Telecom | Incorrect billing dispute | RESOLVED | 02 Sep 2026 |
| CL-2026-10371 | Public Services | Service request delay | RESOLVED | 01 Sep 2026 |
COMPLETE FRONTEND FLOW
Everything is visible
01 File
Complaint form and evidence details.
02 Track
Complaint ID, status and timeline.
03 Escalate
Escalation levels and response deadlines.
04 Resolve
Resolution and action record.